Orbit Administration
Adding Communications tables for Campaign Objectives
Campaign Objectives in Orbit require response attribution. In order to report on this, the FastStats system needs to have the standard PeopleStage/Campaign tables included. You can add these to an existing design by using the Merge functionality ...
Creating a Second Orbit Updater
Some partner configurations will have more that one Orbit installation. This article describes the process for setting up additional Orbit Updaters to allow side by side Orbit installations on a single web server. This guide assumes that Orbit is ...
Row Filter Selection Logic
When defining Row Filters in Orbit, you need to define the selection filters all the way up the hierarchy for consistent results and to avoid any errors. To explain this, let's say you have a table structure of: Households (Region) |____ People ...
Changing the default email address for the Orbit Administrator
By default the Administrator user for each Orbit system is created with an email address of support@apteco.com This is done for assistance and reporting purposes e.g. for assistance when setting a new system up. A side effect of this is that any ...
User Filter No 'Add Filter' Button
This is a system setting in Orbit to add or remove user filters in Dashboards. You do need Orbit administrator rights to be able to make this change. If this setting is turned on a user will be able to add their own user filters from any of the ...
Audience reference not displaying on tile filters
It was reported by several users (on version 2.0.0) that when an existing audience was added as a filter to a tile and saved, after a refresh or reload the underlying filter was being shown as undefined. Steps to repeat: Create a dashboard Add a tile ...
Issue with date ranges in selections reverting to "Earliest to Latest" on Q1 2024 release.
Several users reported an issue that when creating selections within FastStats which included a date variable and contained a selection using a Date Range,. They found that after making changes to the other parts of the selection and subsequently ...
Error Message with Login Service on new Orbit setup
A user queried a message received in Orbit whilst moving a system to AWS. Everything seemed to be working correctly so he questioned the message given: Our answer was that the Login Service is something we use as part of the SSO login process. ...